The most frequently asked questions
Q: What payment methods do you accept?
A: We accept any kind of payment method. But we prefer Bank Transfer, which is slow but less problems. Western Union or Money Gram is also a fast, easy and secure payment method. Contact us for payment information.
We can also accept BitCoin and other similar methods.
Q: How do I send the payment by Western Union or Money Gram to KHAMER PHARMA?
A: After you got our Western Union or Money Gram information’s then go to your local money transfer agent or bank and do the transfer from there. You can locate your nearest Western Union or Money Gram agent by visiting their website www.westernunion.com or www.moneygram.com. It is also possible to do the transaction online on their website with your credit card.
Q: How do I send the payment by Bank transfer?
A: It is very simple, just go to your bank with the info’s we give to you then they will help you to do the transfer.
Q: Where are KHAMER PHARMA from?
A: We are from Cambodia and all customers are welcome to visit our office in Phnom Penh. You can find the location by searching KHAMER PHARMA at google maps.
Q: Where do you ship from?
A: We ship from Cambodia with success worldwide.
Q: How long time does it take for you to prepare my goods for shipping?
A: We prepare the goods as soon as we get your order.
Q: When do you release my package for shipping?
A: We release your package the next day after we got the payment.
Q: Do I need to sign for my package?
A: It is up to the post man, but most of times they require a signature.
Q: Why do I need to sign for package?
A: The reason is that your package is trackable and proof for the delivery.
Q: What shipping company do KHAMER PHARMA use?
A: We use normal airmail or express on bigger orders.
Q: Do I need prescription?
A: No, in our country we do not require prescription on such products.
A: In case of special delivery please contact us.
A: We make them anonymous to make sure the person who ordered the goods get the goods and no other people. Only receiver will know what he ordered.
Q: How can I track my order?
A: We will give you tracking number and page for track the order when goods are released.
Q: Where can you ship to?
A: We ship worldwide with success. This is with guarantee and we offer one free re-ship in case it is lost.
Q: Who are KHAMER PHARMA?
A: We are specialists in medicine and hormones and educated at University as Pharmacists.
Q: What is KHAMER PHARMA?
A: KHAMER PHARMA is a legal registrered company with license from Ministry Of Health and approved by Ministry of Commerce.
Q: What do KHAMER PHARMA do?
A: We export all our products made on the factory in Cambodia.
Q: How can KHAMER PHARMA do this?
A: Because we have the license to do it and it is a legal business.
Q: How can I trust KHAMER PHARMA?
A: You can check if we are legitime at google and google maps and any other business registrar. We are also on yellow pages in Cambodia as business listening.
Q: Are KHAMER PHARMA's products real or fake?
A: We can only sell 100% real and genuine products in top notch quality and can prove it with lab test and other analysis.
Q: Do you guarantee that I receive my products?
A: Yes we do because we have many years of experiences in shipping and handling.
Q: How do I order your products?
A: Please contact us on the form at our contact page.
Q: When should I order?
A: When you have read the terms and conditions.
Q: Do you have a webshop?
A: Yes we have, but you need to contact us to get the password.
Q: Can KHAMER PHARMA give me advise on how to use the products?
A: Yes we can, but not on human use. Only for research.
Q: Can KHAMER PHARMA tell me about the effect of the products?
A: Yes we can, but only research related studies of the effect.
Q: Why do KHAMER PHARMA not answer my emails?
A: Maybe your email did go to your spam folder because we answer every single email and check our inbox daily.
Q: Do you accept phone call?
A: Yes we do, find our opening hours and phone number on our contact page.
Q: How can I contact you?
A: By email or phone. See our contact information at our contact page.
Q: Do you give discount?
A: We can give some discount on larger orders but please note that we are already the cheapest source online.
Q: How should I store my products?
A: For short time you can store it dark and below 25 degree celsius. (weeks)
For medium to longer time then store it in the refrigerator 3-6 degree celsius. (months)
For longer time, store it in your freezer -18 celsius. (half to whole years)
Q: Do you have discount code for me?
A: Yes we can provide you with discount code, contact us to get it.
Q: Do you sell other than Peptides?
A: We can provide you with any Pharmaceutical products. We are specialists in hormones.
Q: Do you have lab test and analysis of your products?
A: Yes we do MSDS and HPLC tests on all our products and can provide it to our customers that require it.